A poker source of funds check is a compliance request asking you to prove where the money in your account came from, usually triggered by a large withdrawal or deposit. On GGPoker and its Asian skin Natural8, the policy allows this once withdrawals pass roughly EUR 3,000 in a month, and your cashout sits on hold until the team accepts your documents. Send clear, consistent paperwork quickly and most reviews clear within days. Ignore it and the withdrawal can be cancelled.
It is not the same as KYC. KYC proves who you are (passport, selfie, proof of address). A source of funds (SoF) check proves where the money came from. If your ID was rejected, you want our KYC verification fixes instead.
What Usually Sets It Off
GGPoker’s withdrawal policy says it may ask for “supporting documents in respect to the identification of customer, payment method, source of funds or wealth” when monthly withdrawals exceed EUR 3,000 or the equivalent. That number is a review threshold, not an automatic trigger. In practice the email tends to arrive after one of these:
- A big score. A deep run in a GGMasters, a Bounty Hunters final table or a Spin & Gold multiplier pushes one cashout well past your normal pattern.
- Withdrawing more than you deposited. Under the closed-loop rule, cashouts that match your deposits go through automatically. Anything above that gets a closer look.
- Deposits that don’t fit your profile. Examples: sudden large top-ups, lots of small deposits in a row, or cards and e-wallets in names other than yours.
- Player-to-player transfers. Money you received from another account can’t be withdrawn until you have played through it, and it is a common reason reviews go deeper.
- Crypto with an unclear history. USDT that came off a peer-to-peer desk or an unknown wallet is harder to trace than a bank transfer.
Also note that very large wins (over $20,000) may be paid out in monthly instalments of up to $20,000, at GGPoker‘s discretion. That limit applies even after your documents are approved.
Match the Document to How You Earned the Money
Compliance teams check whether your story holds together. One payslip on its own is weak. A payslip plus a bank statement showing that same salary arriving, and then moving to your poker deposit, is strong. Pick the row that fits your situation:
| Where your bankroll came from | What to send |
|---|---|
| Salary | Last 3 payslips plus 3 months of bank statements showing the salary credits |
| Business or freelance income | Business registration, recent tax filing, and bank statements showing client payments |
| Savings | A savings or deposit statement showing the balance built up over time |
| Previous poker winnings | Cashout history from other sites, plus bank or wallet records of those payouts arriving |
| Sale of property, car or crypto | Sale contract or exchange trade history, plus the proceeds landing in your account |
| Gift or family support | A signed letter from the giver, their ID, and a record of the transfer |
Send full PDFs downloaded from your bank’s app or website, not cropped screenshots. Keep your name, the account number and the dates visible. You may black out unrelated transactions if your bank allows it, but never edit the numbers. Altered documents are the fastest way to get an account closed.
The Asia-Specific Problems
The FATF standards that drive these checks were written with Western banking in mind, and players in Asia run into the same problems again and again:
- Documents not in English. Thai, Vietnamese, Korean or Bahasa bank statements are usually accepted, but a short English cover note (“salary from Company X, credited on the 25th”) speeds things up a lot.
- Cash-heavy income. If you are paid in cash, deposit it into your bank consistently before you play. A pile of unexplained cash deposits into a GCash or MoMo wallet is exactly the pattern reviewers flag.
- Agent deposits. If you topped up through a third-party agent, your bank records will not show a clean path to the poker site. This is one of the main risks we cover in our payment agents guide, and it is the hardest SoF situation to fix after the fact.
- Exchange-to-wallet crypto. Keep the exchange trade history that shows your USDT was bought with money from your own named bank account.
Stuck on what to send or how to word the cover note? Message @PAGDaddyBot on Telegram and a real person can check your pack before you submit it.
Getting the Hold Lifted Quickly
Reply from the email address registered to your account and answer every question in their email, not just the first one. Put all the files in one message and label them clearly (for example “Payslip_July.pdf”). Operator teams generally respond within a few working days, and a follow-up question does not mean you have been rejected. If you have been waiting a week with no reply, send one polite chaser. Do not cancel the withdrawal and replay the money: GGPoker’s policy says that if you cancel a withdrawal, you are fully responsible for whatever happens to those funds afterwards.
Once you are cleared, the normal timeline applies: 24 to 72 hours to process, plus 1 to 3 business days for a bank transfer. If it stalls after that, see our GGPoker withdrawal pending guide. If your bank blocks the incoming payment, see our bank rejection fixes. Natural8 players go through the same network cashier as GGPoker. Deposit options are listed on natural8.com.
FAQ
Is a source of funds check a sign I’m being accused of something?
No. It is a routine anti-money-laundering step that licensed sites are required to carry out. Winning big is the most common reason it happens.
How much do I have to withdraw before GGPoker asks?
GGPoker’s policy lets it request documents once monthly withdrawals exceed EUR 3,000 or the equivalent. Requests can still come earlier if your deposit pattern looks unusual.
Can I play while the check is open?
Often the pending withdrawal is frozen while the rest of your account works. However, some reviews restrict the whole account until they are complete.
Will they accept a bank statement in Thai or Vietnamese?
Usually yes, especially if it is an official PDF. Add a short English note explaining the key entries to avoid a round of follow-up questions.
What if I deposited through an agent?
Explain it honestly and send whatever records you have of paying the agent. Expect more questions. Future deposits should go through a method in your own name.
What happens if I don’t respond?
The withdrawal can be cancelled and the account may be restricted or closed. Replying late with complete documents is better than not replying at all.